Case Studies

The following case studies have been generated from recent satisfied customers of the Edinburgh Training and Conference Venue and reflect the level of commitment and professionalism we guarantee every delegate, trainer and organiser.

ACAS run regular workshops at ETCV on employment law. These are mostly for up to 10 delegates. The workshops vary from half to whole day sessions and they prefer a U-shape setup.

We have been using the ETC for our open access training for two years and prior to this used Edinburgh Hotels for our events. We have found the ETC a very professional organisation and because they specialise in training events offer our clients a much better all round service than our previous venues.

Our delegates have commented on the quality of service they receive and appreciate the care that ETC take of them from arrival through to departure. Analysis of our delegate feedback indicates that 76% of delegates attending the ETC found the venue either good or very good.

Writing for the web runs several web training workshops a year for up to 15 delegates. The meeting room is divided into two sections. One half is set up in a U-shape for screen presentations and discussion. The other half is set up with PC’s for the delegates computer practical sessions.

ETCV staff are very thorough in their preparations for our courses, they are efficient and go out of their way to help us. Everything within the building is close by, and lunch is managed very efficiently - so little time is lost in the breaks. That’s important to us so that we can maximise the training time and give value for money for our clients.

The location is not only convenient for people based in the centre of Edinburgh, but also for those who come from much further afield because bus, plane and train connections are close by.

Most importantly we keep coming back because our delegates like the facilities at ETCV, and so do we!

Malcolm Davison
Managing Director of Writingfortheweb.co.uk

In June 2006, Waitrose opened two new stores in Edinburgh to high acclaim. They outsourced their cashier training programme to ETCV over the three weeks run up to opening. With three cashier rooms set up with their latest state of the art EPOS systems the PC’s were connected to their central network. In addition there was one large induction room used between 7am and 10pm. Since hosting these training sessions Waitrose has hosted a number of one-off workshops at ETCV.

Edinburgh Training Centre provided a natural learning environment which is very different from using hotels as we have been accustomed in the past. All of the team were incredibly helpful and friendly and really did exceed our expectations in terms of meeting our needs; including building a partition wall to meet our training requirements. They accommodated our many changes some of which happened at very short notice demonstrating a high level of flexibility and attention to detail, and easily dealt with the volume of people we had there on a daily basis. The food was to a high standard every day, being fresh and appetising. Thank you very much we could have not done it without you!